05:20 – Entrepreneurial roots: Lessons from childhood businesses, early jobs, and the experiences that shaped Hamed's entrepreneurial mindset and desire to build companies.
08:00 – Finding product-market fit at TIO Networks: How an internet kiosk software company evolved into a bill payment platform, solving a major pain point for cash-paying consumers and utilities.
12:00 – Building through the public markets: Why TIO started as a public company, the advantages of Canada's public venture ecosystem, and lessons on raising capital as a young founder.
14:30 – Scaling a regulated business: Navigating long sales cycles, regulatory complexity, and the operational challenges of building a payments network across the United States.
18:00 – Selling TIO to PayPal: Reflections on the acquisition, creating value for shareholders, and what Hamed learned from building and exiting his first public company.
20:00 – Lessons from a first company: Why founders need to pivot faster, rethink their relationship with failure, and use M&A as a tool to accelerate growth.
23:30 – Why healthcare?: The personal experiences that inspired WELL Health and the opportunity to modernize one of Canada's least-digitized industries.
30:00 – Building WELL through acquisition: How WELL evaluates acquisitions, balances strategic and cultural fit, and uses M&A to scale in a complex industry.
38:00 – Public versus private markets: The benefits and challenges of building in the public markets, from liquidity and access to capital to disclosure requirements and market volatility.
48:00 – Advice for founders: Why a compelling vision attracts talent and capital, the importance of adaptability, and the leadership lessons learned from building two public companies.
52:00 – The future of healthcare delivery: WELL's vision for reducing administrative burden through AI, improving physician workflows, and driving better patient outcomes.
